Cannatrol FAQs
We’re proud to support those who serve with our Cannatrol Military Discount—Active Duty, Veterans, and Retirees receive $100 off purchases over $999.
All sales are final. See the policies page for more information. The unit is warrantied for parts and labor for two years. After two years, we are happy to service the unit for the cost of parts and shipping! Contact inquiry@cannatrols.com for repairs or troubleshooting. Units must be purchased from an authorized Cannatrol retailer or direct from the manufacturer.
Yes! The unit is warrantied for parts and labor for two years. After two years, we are happy to service the unit for the cost of parts and shipping! Contact inquiry@cannatrols.com for repairs or troubleshooting! Units must be purchased from an authorized Cannatrol retailer or direct from the manufacturer.
Do not clean with bleach or harsh chemicals!! If needed, wipe down the inside with warm water and use the can of compressed air that came in the stash box to clean out the drain hole.
While you do not have to, the drying process will be faster if you do in addition to trimming the buds off the branches. If the branches are left on, the drip pan will need to be emptied more as there will be more free and available moisture for the unit to remove.
Yes! You can store your harvest in jars or any vessel that is open to the environment inside the Cool Cure. The unit can be left in standby mode for storage use. We set it to 68/54 and store in vapor permeable paper bags or open containers- make sure to keep the sponge damp and you’ll have fantastic flower for months to come.
Height 28.25″ x Width 17.75″ x Depth 20.5″
The Cool Cure ships with 6 shelves, additional shelves may be ordered on our website.
We have a complete range of commercial systems designed for larger scale production. Our Cool Cure unit is only available in the current size and accommodates up to 2.25 pounds of wet flower per run. There are discounts available for purchasing multiple units.
The user manual explains the default settings which are a 4 day dry and a 4 day cure. We always recommend starting with factory defaults and then customizing settings once you are familiar with operating the unit. The system is fully programmable.
We do! All import duties and fees should calculate in the cart after you enter the shipping address. If you do not see these calculated please contact the customer service team at 802-738-0709 or by email at inquiry@cannatrols.com. For customers in the European Union or Australia, orders must be placed through our designated Authorized Distributors listed below: Australia: PM Hydro, pmhydro.com.au, phone +61 433 556 677 To locate an Authorized International Retailer near you, check out our Authorized Retailers page for a full directory. For customers outside of the European Union or Australia, orders placed directly through our website and shipped from the U.S. will have all applicable import duties and fees calculated at checkout once a shipping address is entered. If you have any questions, feel free to contact our customer service team at (802) 738-0709 or email us at inquiry@cannatrols.com. Please note that all international sales are final. For full terms, visit our Policies page. Important Electrical Information Our in-stock Cool Cures are designed with an electrical plug for US Outlets. We can modify the plug to accommodate most international outlets upon request. Temperature readings (Dry Bulb & Dew Point) are available in either Fahrenheit or Celsius—please indicate your preference when placing your order. When ordering from www.cannatrols.com, you’re responsible for assuring the product can be lawfully imported to the destination. We are not liable for orders which are returned to us due to customs regulations and there are no refunds. All international sales are final. Recipients of international shipments may be subject to additional import taxes, fees, and customs duties (hereafter, Import Fees), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. Components that play a role in Import Fee calculations are (among others): Product category and price Shipping costs and package weight Customs clearance channel Import taxes based on custom duty amounts Customs policies vary widely, and some countries don’t charge Import Fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information. Import Regulations The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates. Note: Customs offices in some countries or regions require the importer of record to provide a form of identification before releasing a shipment, such as a Passport, Tax ID, etc. Limitations For products shipped internationally, please note that some manufacturer warranty service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).
70 Watts. The Cool Cure will work on all voltages and the electrical plug is designed for a US outlet for US orders. The unit does not require any special connections and can be plugged into any 3 prong outlet. For International orders, we can change the plug to fit international outlets. All temperatures (Dry Bulb & Dew Point) are measured in degrees Fahrenheit or Celsius whichever you prefer.
Vaportrol Technology is all about water removal by managing the vapor pressure inside the box. We’ve heard many of our customers are using the Cool Cure for hash and gummies and getting great results.
We are no longer accepting PayPal or Venmo. You are also welcome to send a check or money order to our facility. Please visit the policies page for more information.
Our DC Quick Start Systems come in three stock sizes. The DC4 holds up to 180 pounds of wet flower, the DC8 holds up to 360 pounds and the DC16 will hold up to 720 pounds.
If a typical harvest yields more than 720 pounds you may be better suited with a custom system. We can retrofit an existing drying room or design a new space for your facility. Contact us to get started 802-738-0709 or email inquiry@cannatrols.com
We’ll start by asking you a few questions about your typical harvest cycle and expected wet weights. Once we have that information, we can start the design process. A Custom System can be designed for almost any space as long as it is vapor tight. We will work with your architects and engineers to develop the right custom solution for you.
Absolutely! We will work with you to design a system that will meet the your specific needs. The key to all retrofit systems is that the space is vapor tight. If your current space is not vapor tight, we can work with you to recommend appropriate materials to upgrade your current space.
This patented control system is designed to operate the Cannatrol Drying and Curing System and controls temperature and vapor pressure/dew point, thereby controlling relative humidity. Each function on the control can be preset to achieve a desired level of temperature and moisture in the drying and curing environment. The entire system should be installed by a qualified mechanical contractor and licensed electrician. We will provide mechanical and piping diagrams for every job.